Friday, May 24th, 2013
I.T. Support Services
From ongoing server administration to day-to-day computer troubleshooting and repair, DIVERSIFIED is equipped to handle a variety of I.T. related support services. In addition to our in-house and onsite support, DIVERSIFIED also offers service agreements, preventive maintenance agreements and phone-based helpdesk support.
Network Design, Installation and Support
DIVERSIFIED specializes in designing, installing and supporting client networks in a variety of environments including Microsoft Windows and Novell.
In addition, DIVERSIFIED is has experience with a variety of industry specific and general software solutions that utilize a network or operate on a stand alone application server including but not limited to:
Computer Troubleshooting & Repair
DIVERSIFIED Computer Solutions, Inc. is an A+ Authorized Service Center meaning that our technicians have the training and experience to troubleshoot and repair your computer related problems.
Phone & Remote Helpdesk Support
DIVERSIFIED also offers phone-based and remote help desk support to clients that wish to outsource the day-to-day helpdesk style support typically provided by "in-house" I.T. Departments.
Remote help desk support entails the use of remote access software that allow our technicians access to your computer(s) in real-time without leaving our facility. This style of service increases response times and reduces the need for onsite visits.
DIVERSIFIED offers comprehensive on-site service agreements to clients wishing to add an extra level of protection and piece of mind. Each support contract is customized to meet each client's specific I.T. requirements and can be written to cover one specific PC or software package up to your entire computer network infrastructure.
Preventive Maintenance Agreements
Just like changing the oil in your automobile every 3,000 miles, your computer, network, and data storage infrastructure require regularly scheduled preventive maintenance and tune-ups in order to continue running smoothly. DIVERSIFIED currently offers two preventive maintenance contracts - monthly and quarterly, each customized to meet your specific needs.
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