Our Blog

Articles, Reviews and Technical Alerts

Current Filter: ALL Articles

Microsoft Discontinues Support for Internet Explorer 11 Forcing QuickBooks Desktop to Switch to a Custom Internal Browser

Tim Summers
Technology Alert

Critical Alert. Potential security risk due to end of support for your QuickBooks browser. QuickBooks Desktop currently uses the Internet Explorer 11 web browser for displaying some of its reports and other screens within the QuickBooks software. Microsoft has announced that it will end support for Internet Explorer on June 15, 2022. This has forced Intuit, the makers of QuickBooks, to rebuild their QB Desktop software to use a custom web browser other than Internet Explorer 11. Users should be seeing Critical Alert pop-ups with QuickBooks and/or receiving email notifications.

Ten Steps To Take When Your Email Account is Hacked

Tim Summers
Technical Support

It can happen to anyone. Sometimes all it takes is opening an infected email attachment or entering your email username and password into a website portal that turns out to be fake. Unfortunately, with the way digital technology works, if you're connected to the internet, you can be hacked. Here are ten steps you should take when your email account is hacked.

Diversified Holiday Schedule

Tim Summers
Diversified News

Our office will be closed on the following dates in observance of the holidays. Limited support will be available on these dates. All non-emergency topics will be addressed on our next regular business day.

WINDOWS 11 is Almost Here!!

Tim Summers
Industry News

Windows 11 is almost here! Should I upgrade my computer to Windows 11?

SCAM Melecia The Qualified Photographer

Tim Summers
Information

Diversified customers report receiving emails or form submissions through their website from people claiming to be photographers. These emails claim that photos used on the customer's website are stolen. The intent of the sender is to convince the recipient of the email to click on hyperlinks within the email thereby opening themselves up to virus infection.

Chromium Profile Will Be Deleted During Upgrade

Tim Summers
Technology Alert

Users report losing their Chromium profile settings and sync access during recent Chromium upgrade. This is not a bug!!

Windows 10 KB5000802 Crashes PC with Stop Code APC_INDEX_MISMATCH

Tim Summers
Technology Alert

Microsoft recently released an March 2021 update named KB5000802 (or KB50000808) which causes some Windows 10 computers to crash to a Blue Screen of Death with stop code: APC_INDEX_MISMATCH. Some Diversified customers have reported that any attempt to print, even a Windows test print from the printer driver, will cause their Windows 10 PC to crash.

Microsoft Updates Breaking Some Windows 10 Computers

Tim Summers
Technology Alert

Some users report that Windows Updates KB4579311 and KB4577671, released by Microsoft on October 13, 2020, are breaking their Windows 10 computers.

Adobe Schedules End of Support For Adobe Flash Player

Tim Summers
Technology Alert

Adobe has scheduled the end of their Adobe Flash Player support for December 31, 2020. Diversified recommends uninstalling Adobe Flash Player from your computer. There is no need to install an alternate software program.

 

<<
page 1 of 3
Dayton and Miami Valley Better Business Bureau, A+ Rating
Vandalia Ohio Chamber of Commerce Member
DELL Premier Partner, Computer Hardware and Software
Microsoft Partner Logo
Avast Anti-Virus
Carbonite Registered Partner, Remote Backup
eVault from Carbonite, Remote Backup
Wathguard Firewall Routers and Security Appliances
Sonicwall Firewall Routers and Security Appliances
Business Networking International (BNI), Referral Group